Help

 

Introduction

What is Techlink and who is it for?

Techlink is the ecommerce platform used by Ingram Micro's network of more than 7000 reseller partners across Australia. To buy through Techlink you must be an authorised Ingram Micro reseller. If you are interested in becoming an Ingram Micro reseller, let us know (conditions apply)

Using Techlink

To help you get the most out of Techlink, we've compiled this online help guide to how to use it. It's divided into sections, click the links for the relevant sections below to see help on each topic.

We're always keen to hear your feedback, so if you come across something in the help that isn't clear, please drop us an email at webmaster@ingrammicro.com.au

 

  1. Logging In
    • Your credentials
    • Forgotten passwords
    • Updating your password
    • Forgotten username
  2. Searching for Products
    • Browsing for products
    • Searching for products
    • Advanced searching
    • Saving searches
    • Comparing products
  3. Shopping baskets, quotes and the checkout
    • Managing shopping baskets
    • Creating a quote from a basket
    • Placing an order at the checkout
  4. Managing your account
    • Setting up notifications
    • Personalising your preferences
    • Unsubscribing from notifications
    • Administering users
  5. Managing Quotes
    • Find existing quotes
    • Create a new quote
    • Add items to quotes
    • Copy a quote
    • Transform a quote to a basket
  6. Managing Orders
    • Checking your orders
    • Searching for orders (including 'Track and Trace'.)
  7. Managing Invoices and Returns
    • Finding Invoices
    • Creating a return (RMA)